FAQ

Frequently asked questions

How do I pronounce Adesha Beauty?

ah.day.sha byoo.tee



Are Adesha Beauty products vegan?

Yes, our products are vegan and are labelled as such on the product page.



Are Adesha Beauty products cruelty-free?

100%! None of our products are tested on any animal and none of our ingredients are either. We have wonderful human product testers for that!



Why glass jars and is Adesha Beauty sustainable?

The answer is simple. Sustainability is very important to us. As a result we try and reduce our plastic usage where possible and, our 100% recyclable glass jars allow us to do this. We opted for the darker glass as it is inert and provides excellent UV protection🌞 for the contents. This is important as we use natural butters and oils to formulate our products and hand pouring them in these protective glass jars ensures the integrity of the product is unaffected.✨🌱 So please rinse out any left over product residue and put them in your household recycle bin. Alternatively please feel free to get creative with reusing your product jar some of our customers store hair pins, earrings, or even use their jars as plant pots. Tag us on social media for a chance to be featured!



Do you deliver to my country?

At present we deliver to the following destinations: UK ​ 1st Class (Your order should be with you within 3-5 Business Days) £3.70 DELIVERY is free for all orders over £50! ​ Europe and Ireland (France, Germany, Ireland, Italy, Ireland, Netherlands, Spain, Sweden) ​ Standard (3-5 Business Days) £5.99 ​ Tracked (3-4 Business Days) £11.99 ​ USA and Canada ​ International Standard (6-7 Business Days) £25.99 ​ International Tracked (5-7 Business Days) £29.99 ​ Delivery is FREE for all orders over £100! ​ When your order has been dispatched you will receive an email containing your tracking information. Please note the Business Days will start from the date of dispatch! ​



Can I track my order?

Yes when your order has been dispatched you will receive an email containing your tracking info.



Do you accept returns?

Due to hygiene reasons and based on the fact that our products are hand crafted in small batches we will not be able to accept returns. If you genuinely believe your product is faulty please email support@adeshabeauty.co.uk and we will look into the matter for you. We cannot process returns or refunds as a result of any allergy or skin conditions. Each ingredient is clearly listed and labelled, before purchasing please read the full ingredient list and directions for use. If you have any questions on how to use a particular product or it's suitability we are always happy to help!



Can I work with you?

We are always open to new opportunities to collaborate please email collab@adeshabeauty.co.uk and put the word 'Collaboration' in the subject of the email.